The Lock Roll and Track’s Principles & Practices
When we practice our service we focus on using the highest quality materials on the market for your sliding door repair.
Generally, we have found high-quality rollers are Australian made, and we focus on sourcing that combination of high-grade Australian made parts & materials to support local businesses.
We, of course, are interested in communicating with other Australian businesses that produce and/or sell quality sliding door parts & products.
We use high-quality safety equipment at all times when working with glass, such as:
- glass suckers;
- heavy duty gloves; and
- safety goggles
We are highly diligent and careful when it comes to glass.
Modern standards of glass such as toughened and double glazed are generally safe to work with.
Older glass, installed before increased glass regulations, is generally brittle and even dangerous to work with, so we like to have full cooperation with our clients in having a safe work area ready for us to repair your door.
Previous damage to glass in a sliding door may have been done by incorrect roller replacements, installations of locks, such as patio locks and slide bolts where the fasteners securing the lock to the sliding panel may have already chipped or cracked the glass.
This may not even be visible because it may lay beneath a rubber gaskets or seal.
We will be completely honest about the task required and if work has commenced, recognising previous damage, or even if the damage is unknown, we cannot take responsibility for the glass if it breaks further due to these associated reasons.
If any damage is done and the responsibility is ours, do not be concerned, because we are fully insured.
We understand the many complications of door repairs, especially to older sliding doors.
In our experience, we have developed safe and successful methods to repair problems such as:
- sunken lentils
- jammed doors
- non-aligned frames & locks
- damaged tracks
- damaged rollers
- corrosion damage
- frames falling apart.
To speak to, or email one of our service representatives see our Contact Us page for a free quote on your sliding door repair.
We look forward to helping you get a fast and cost-effective solution to your door challenges.